In our experience, tradespeople often advertise their mobile numbers as – for obvious reasons – they can’t just sit by a landline phone taking calls. Not only does their job involve being on the road, the idea of paying someone just to answer the phone (let alone an office to put them in!) is unrealistic.
But did you know you that advertising your mobile number could be costing you work?
Research shows buyers are far more likely to trust - and buy from - businesses that have a landline number due to them looking more established and professional. Furthermore , a national 0845 phone number has been shown to generate as much as 3x the calls as a mobile number , with an 0800 freephone number exceeding even that increase.
Since 2015, people have been able to call 0800 numbers for free from their mobiles, which has resulted in a noticeable preference in people preferring to call businesses that have them.
Despite giving a big company look and increasing call levels as a result , 0800 numbers are actually inexpensive, costing less than £15 a month . Being ‘virtual,’ they can be re-directed at any time, depending on when you’re available.
Here at Miss MPS, we help numerous plumbers, electricians and building firms by taking their calls for them . As a result, they:
·Don’t miss potential sales calls due to being busy
·Don’t miss other important calls from having bad mobile reception
·Don’t leave a bad impression from taking calls in noisy environments
·Don’t get hassled by time-wasting sales calls
·Get freedom by forwarding their calls when they need a break
As a pay-as-you-go service, we’re the perfect solution for small, growing businesses who need that bit of extra help. From simply taking calls over lunch breaks, to being a complete virtual reception team which books appointments, we provide a solution for any requirement or budget. For more information, check out our dedicated page on Virtual Receptionist services .