Admin and Call Answering

Support for Doctors & Clinics

Call answering services from just £35 a month

We help doctors, consultants and specialists handle their day-to-day work, allowing them to get on with what they do best: treat their patients.

From taking calls, booking appointments, and handling admin, here at Miss MPS, we take some of the workload away from busy healthcare professionals, without the burden of extra staff.

Want to discuss your needs?

Support for your busy clinic

Call Answering

No more frustrating hold times, unanswered calls, or dead phone lines. With Miss MPS, your patients and their families will get the care and attention they deserve from the first "Hello!" from our team.

We will answer the phone as your secretary, giving that important personal touch to your clinic. We can also make outbound calls on your behalf, such as booking or confirming appointments.

Admin Support

Our team are equipped with the skills necessary to help manage the admin around your clinic or department. With no long term contract, you can also use us on a Pay as You Go terms.

That means you benefit from using a team of experienced PAs who work smarter and faster that your average office administrator, without having to pay for equipment, sick days or holiday.

Call answering to lessen the workload

Picking up calls for you means more time to focus on administrating healthcare, but the benefits of Call Answering don't end there.

Always there

Messages are taken, even if you're not in clinic.

 Free up time

Focus on what you do best - dealing with patients.

Save money

Deliver fantastic service without hiring extra staff.

What do I need to know?

Here's what other Doctors tend to ask us about out call answering service.

  • How will you share messages?

    Via email or text message. We can also transfer calls out to you or take the initiative with certain calls - getting rid of sales calls, escalating issues and

  • What times are calls answered?

    You're free to set the hours, but typically we're able to cover Monday - Friday 8am to 7pm and Saturday 9am to - 4:30pm.



  • Are you UK based?

    Yes! All calls are handled by our Virtual Receptionists, with nothing outsourced abroad. We can do basic message taking, take orders, or work with you on a more tailored role to meet your needs.

  • Am I tied into a contract?

    Not that we want to see you go, but if you do, you just need to give us two months notice.

  • Can I forward my mobile number?

    You can choose to redirect your mobile to a dedicated line. Alternatively, we can set up with a regional landline, an 0845 number, or an 0800 freephone number - proven to increase calls and sales conversions. You are able to take calls, or forward them to Miss MPS depending on your flexibility.

  • Can I get an 0800 number?

    Yes! An 0800 number is a great idea - it adds credibility and trust. With calls being free for customers, you'll also have an advantage over the competition as people are more likely to call. We can also use 0845 numbers or find a local number if you want to keep it that way.

Kent's #1 trusted virtual assistants

Impress from the first call

All calls are handled by our UK based team of receptionists, ensuring you never miss an opportunity again.

Save without spending on staff

Our remote admin team is here to ensure everything runs smoothly, so you can focus elsewhere, without hiring staff.

Boost your own productivity

Be more productive by avoiding unnecessary calls, without being interrupted from more important work.

Get a quote and have 7 days free

 Brief us on your clinic or practice's needs now on 01732 757 870.

We have more than 10 years industry experience

Our fantastic staff are 100% UK based

Get your account live within 24 hours

There's no lengthy contracts or tie-ins

Why choose Miss MPS?

 

We've been providing Call Answering and Admin Support to small businesses across Kent and beyond for over 10 years.

About Miss MPS