privacy

How do we receive information about you?

Miss MPS Privacy Policy  

Introduction

We are updating our Privacy Policy to meet the new European protection law known as the General Data Protection Regulation (GDPR). This Privacy Notice is effective from 25th May 2018 and replaces the procedures regarding the handling of personal data in accordance with the Data Protection Act 1998.
This updated Policy explains how we collect and use the data when you interact with our website, the retention and protection of your personal data and how to contact us if you are not happy.
The scope of this Policy applies to Miss MPS website and wherever else this Privacy Notice may be mentioned or referenced regardless as to how you access the site. It’s likely that we may amend this Policy from time to time. Any updated versions will be posted on this site showing the effective date.

User Rights

You may request to: 
  1. Receive confirmation as to whether or not personal information concerning you is being processed and access your stored personal information, together with supplementary information. 
  2. Receive a copy of personal information you directly volunteer to us in a structured, commonly used and machine-readable format. 
  3. Request rectification of your personal information that is in our control.
  4. Request erasure of your personal information. 
  5. Object to the processing of personal information by us. 
  6. Request to restrict processing of your personal information by us.
  7. Lodge a complaint with a supervisory authority.

However, please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. 

If you wish to exercise any of the above rights or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below:
info@missmps.co.uk

What Do We Class As Personal Information?

This is information relating to an identifiable natural person. A person who can be identified directly or indirectly, by a name, email, location data or more specific factors relating to, including to but not limited to the physical, genetic, or social identity of a natural person.
We do not and will not use any personal information that has been changed or amended so that it can no longer be used to identify a specific person.

Retention

We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable opportunity. Under applicable regulations, we will keep records containing client personal data, account opening documents, communications and anything else as required by applicable laws and regulations. 

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

How We Collect You Personal Data

We will only collect your personal data when you call, or email any of the @missmps.co.uk email addresses, visit our website or use our services. For instance, but not limited too, if you have signed up to our newsletter, requested a call from us, used our services, requested a call back regarding Miss MPS or shown an interest in our services. This is classed as collecting your data with your consent.
We may need to collect and process your data for Legal compliance. There may be a legitimate interest for us to collect your data which might reasonably be expected as part of running a business

What information do we collect?

When using our website we will collect your name, telephone number and email address along with other details as shown on the contact form and for items relative to your items of interest. At times there may be an option for a postal address. A telephone number will be collected should you call our offices. Your email address will be collected with any correspondence, queries or contact sent to any of the @missmps.co.uk email addresses.

There may be a requirement to take notes of conversations with Miss MPS. These could include queries, complaints, preferences and services you have shown an interest in. Information is also obtained by the use of cookies in your web browser (please see our Cookies Policy). This could be which pages of our website you have visited, the location of your computer and any search items you may have entered.

    How do we receive information about you?

    We receive your Personal Information from various sources:
    • When you voluntarily provide us with your personal details in order to register on our Site;
    • When you use or access our Site in connection with your use of our services;
    • From third-party providers, services and public registers (for example, traffic analytics vendors).

    How is the information used? With whom do we share the information?

    We use your personal data to send you details of the services you have requested, to improve our services and to provide you with personalised updates for other services that may be in your interests. We may also use it to send you marketing material. We will contact you regarding changes to Miss MPS, updates, amendments to our services and to provide customer services. 
    If the Law requires, your data may also be used to prevent, detect any fraudulent or criminal activities and if we were requested, to submit data to law enforcing bodies or Courts.

    We do not sell or disclose any personal information to any third party, whether this is for marketing or advertising purposes. We would gather your consent if this unlikely event arose. However we may disclose your information within the Miss MPS Ltd corporate entity in order to comply with any legal necessity regarding any User Agreements and to assist with our marketing and advertising activity. Your personal information may also be shared if we are required by Law or to detect, prevent or investigate any illegal or fraudulent activity that may be related to our services. At all times we will minimise the amount of personal information we disclose and will only share what is relevant and deemed a necessity for the purpose gained.
    Should we sell, expand or reduce the Miss MPS entity this may involve the movement of territories or even selling the business as a whole to new owners. If this is the case any relevant personal data will be transferred to the new owners, managers or any controlling entities. This will be covered under our terms as stated in this Privacy Notice. You will be notified of any business sale or transfer and you will be given the option to opt out of any of your data being retained by the new entities.

    You always have a choice as to how we collect your personal information, how we use it and communicate with you. You choose how we send marketing material to you whether customised or not and if we send it to you or we don’t. You have the choice to receive phone calls

    How Can You Access, Control or Amend Your Personal Information

    As required by applicable Law, you have the right to access your personal information; to correct, amend, and request a deletion or place a restriction on how we use it. You have the right to know what data we hold about you and we are happy to provide a copy of that data in a structured and readable format.
    If any data we hold about you is incorrect, outdated or incomplete you have the right to ask us to correct and update it. You also have the right to object to us holding your data and processing it in any way. With this in mind you can ask us to delete it or restrict how we use it. Although this is governed by applicable laws it may restrict or impact any access you have to some of our services.
    To request a copy of any information we may hold about you please contact Miss MPS, East Malling Research Business Centre, New Road, East Malling, West Malling, ME19 6BJ. You can also send an email to info@missmps.co.uk.
    If you wish to amend or update your information please email info@missmps.co.uk.
    You have the right at any time to request that we amend, update or delete your information and to also cease from using your information for any direct marketing activity.

    Where Your Personal Data Will Be Processed

    We will keep your personal information for as long as deemed necessary for the purpose it was collected, to provide you with any of our services that you have requested by visiting our website and for any other legal or policy disputes. We may, periodically use your personal information to contact you to check and data cleanse our files, making sure you still consent to us holding your personal information and that our services are relevant.

    How Long Will We Keep Your Personal Information

    Your data will only be processed within the UK. If any data is collected outside the UK it will be transferred to our UK base.

    Cookies

    We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 

    A "cookie" is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enabling automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help make sure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

    The Site uses the following types of cookies:

    a. 'session cookies' , which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

    b. 'persistent cookies ', which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

    c. 'third-party cookies' , which are set by other online services who run content on the page you are viewing, for example by third-party analytics companies who monitor and analyse our web access.

    Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

    We use a tool which is based on the Snowplow Analytics  technology to collect information about your use of the Site. The tool collects information such as how often users access the Site, which pages they visit when they do so, etc. The tool does not collect any Personal Information and is only used by our Site hosting and operating service provider to improve the Site and services.

    Use of script libraries (Google Web Fonts)

    In order to present our contents correctly and make them graphically appealing across all browsers, we use script libraries and font libraries such as Google Web Fonts ( https://www.google.com/webfonts ) on this website. Google Web Fonts are transferred to your browser's cache to avoid multiple loading. If your browser does not support Google Web Fonts or does not allow access, content will be displayed in a default font. 
    • Calling script libraries or font libraries automatically triggers a connection to the library operator. In theory, it is possible – but currently also unclear whether and, if so, for what purposes – that operators of corresponding libraries collect data.

    • The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy .

    Third-party collection of information

    We do not sell or give your information to anyone.
    This Policy does not cover third parties and their services, nor do we take any responsibility for the way they use your information should you have signed up for their services via a link from our website. This could be for outsourced services not operated by Miss MPS. We cannot guarantee the security or privacy of your data if you disclose your information to any third party. Please consult these Parties directly and review their website for their Privacy Policy.

    How do we safeguard your information?

    We take great care in implementing and maintaining the security of the Site and your information. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorised access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.

    Transfer of data outside the EEA 

    Please note that some data recipients may be located outside the EEA. In such cases we will transfer your data only to such countries as approved by the European Commission as providing adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

    Advertisements

    We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser). 

    You may opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

    Marketing

    We may use your Personal Information such as your name, email address, telephone number, etc., ourselves or by using our third-party subcontractors, for the purpose of providing you with promotional materials concerning our services which we believe may interest you.  

    To respect your right to privacy, within such marketing materials we provide you with the means to opt out of receiving further marketing offers from us. If you unsubscribe, we will remove your email address or telephone number from our marketing distribution lists. 

    Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important email communications without offering you the opportunity to opt out of receiving them. These may include customer service announcements or administrative notices.

    Corporate transaction

    We may share information in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, consolidation or asset sale). In the event of the above, the transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

    Minors

    We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. Under no circumstances shall we allow the use of our services by minors without prior consent or authorisation by a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at info@missmps.co.uk

    Updates or amendments to this Privacy Policy

    We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

    How to contact us

     If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at info@missmps.co.uk.

    Last Modified 11/01/19


    Terms and Conditions
    If you would like to see our terms and conditions, these can be requested from info@missmps.co.uk
    As required by applicable Law, you have the right to access your personal information; to correct, amend, and request a deletion or place a restriction on how we use it. You have the right to know what data we hold about you and we are happy to provide a copy of that data in a structured and readable format.
    If any data we hold about you is incorrect, outdated or incomplete you have the right to ask us to correct and update it. You also have the right to object to us holding your data and processing it in any way. With this in mind you can ask us to delete it or restrict how we use it. Although this is governed by applicable laws it may restrict or impact any access you have to some of our services.
    To request a copy of any information we may hold about you please contact Miss MPS, East Malling Research Business Centre, New Road, East Malling, West Malling, ME19 6BJ. You can also send an email to info@missmps.co.uk.
    If you wish to amend or update your information please email info@missmps.co.uk.
    You have the right at any time to request that we amend, update or delete your information and to also cease from using your information for any direct marketing activity.
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